Course Schedule (Spring I, 2010)

I have to say my initial thoughts about the TQM course were that it would be dry, since I work in such a regulated industry. To my pleasure, it has been anything but. I’ve really enjoyed the text, the faculty, and team projects. I’ve even gone so far as to make posters of sections of the book in our break room for my colleagues to think about and initiate conversations in our group about our quality procedures."