Managing IT Services

Program Director

Paul Rohmeyer

IT Service Management (ITSM) is the collection of critical functions and processes that keep IT moving.  A Service Management orientation is essential in maintaining IT architecture, including process and technology components. The Stevens program in Managing IT Services explores the essential topics of ITSM, including the IT Infrastructure Library (ITIL).  The program explores the operational, tactical, and strategic challenges in designing an ITSM structure and effectively overseeing its operation.  The program is closely aligned with ITIL concepts and is suited for technical and business managers who are responsible for managing IT services, as well as ITIL and service process management consultants. Stevens leadership has produced a unique degree offering that is distinctive and challenging, based on a multi-disciplinary approach that is flexible and integrated.  Stevens programs are accredited by Middle States and ABET, and AACSB accreditation is underway.

A graduate ramp program from Stevens’ Howe School of Technology Management. Co-sponsored by AACEI, ACM, AIChE, ASCE, IEEE, NECA, NSPE, and SNAME.

If you're a professional with a bachelor's degree, you can ramp up to a Masters degree in the outstanding online Managing IT Services program, which is delivered by the same superior faculty who teach in conventional settings. You receive the finest professional education using rich Internet features -- threaded discussions, chat, bulletin boards, e-mail, file sharing, whiteboards, and workgroups for in-depth participation. You also have online library privileges, with instant search and retrieval of important databases.

Courses

• Graduate Certificates
• Masters
• MBA
• Training Programs
• Corporate Programs
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